Terms of service

Welcome to Ramen Now!. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

1. Overview

This website is operated by Ramen Now!. Throughout the site, the terms “we”, “us” and “our” refer to Ramen Now!. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

• We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.
• We do not warrant that the quality of any products, services, or information purchased or obtained by you will meet your expectations, although we strive for excellence.

4. Returns and Refunds Policy

Our return policy is designed to be fair and transparent. We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

Return Merchandise Authorization (RMA)

All returns must have an RMA to be processed. Items sent back to us without first requesting an RMA will not be accepted.

• Process: Email support@theramennow.com to request your return.
• Labeling: Once approved, we will generate a Shopify shipping label and email it to you.
• Costs: The cost of the return shipping label will be deducted from your final refund unless the product is defective or unopened in its original packaging.

Defective or Damaged Items

Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately. We offer full replacements for defective items at no additional cost. We may request photos of the damage for verification and quality control.

Non-Returnable Items

Due to the nature of our products, the following cannot be returned:

• Perishable goods (such as ramen kits or food) that have been opened.
• Custom or personalized products.
• Personal care goods (beauty products).
• Sale items and gift cards.

5. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

6. User Comments and Feedback

If you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.

7. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.